Bitstream - Human resources

Essay by SardaoUniversity, Bachelor'sA-, April 2004

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Knowing the selection process

This case study is related with the selection process. To understand our solution it is necessary to know the basic assumptions used in the solving of the given task.

The process of selection is about choosing the right people for the right job. To achieve this goal we can use a wide range of selection methods. We have to keep in mind that if we are selecting managers we usually have to solve the problem of lack of "effectiveness" criteria to develop section test and we have smaller amount of candidates.

In this case we assume that we have already chosen interview as an appropriate instrument to measure candidate's performance in selection criteria. Our task will be to prepare right questions for the candidates that let us predict the most adequate candidate for the job.

Company Background

Bitstream is a software company that has identified an opportunity to develop and market a new product.

The company develops digitalyzed type fonts for display type font for display screens and technology. Their revenues come from retail sales and OEM sales. Jim Sole, the brand new president was hired in 1992 to substitute the former president, the founder of the company. Jim was a very successful professional and had much great experience in this area.

Jim found the organisation needing some changes, like a reorganisation of the structure, a clear clarification of the short/term goals and a need to enhance the teamwork within the company. These problems would be solved with a reorganisation of the bonus plan they have, and to delegate decisions to the employees, to make them have the need to have responsibilities and decision making power.

This company had grown at a rate of 25% and had a forecast of future growth at 15%. The regular...