Critical Thinking: Strategies in Decision Making - "Let It Pour: My First Assignment as Executive Assistant"

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"Let It Pour: My First Assignment as Executive Assistant" follows a new employee, Chris Smith, on his first day of work as an executive assistant to chief executive officer, Pat. Immediately upon arriving to work Chris is asked to join Pat in a meeting regarding the many concerns in which Faith Community Hospital is currently facing. It is evident that the hospital is facing a downward spiral of problems commencing with the hospitals current mission statement, which is unfocused and misinterpreted by various parties of the hospital. Management and staff are a concern, management is being challenged with leading the hospital to be prosperous and staff has a lack or respect toward management and the hospitals mission and order. Communication and operational processes are in need of improvement, the staff is faced with differences of opinions determined by laws, ethics, oaths and diversity, it is essential for management to define the code of conduct, implement and enforce the carry through and repercussions.

Lastly there are budget concerns, Faith Community Hospital is a non-profit organization and while costs per a patient are rising, funding is not. The hospital is faced with needing to analyze how to minimize costs or increase funds. Pat has asked Chris to start the process of identifying the problems, possible solutions and what decisions need to be implemented to put Faith Community Hospital back in stability.

Problem: Mission Statement

The hospitals current mission statement is in dire need of revision, it is as follows: "With the foundation and commitment of our spiritual heritage and values, our mission is to promote the health and well-being of the people in the communities we serve through a comprehensive continuum of services provided in collaboration with the partners who share the same vision and values." The first flaw that...