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Reflective Essay on Negotiation
Negotiation occurs on a regular basis in a daily life and individuals negotiate in business occasions or outside of the workplace. Having superior negotiation skills is critical to the success in personal life and career development. This essay will indicate my natural preferences for different influencing tactics, connections between what I learnt and preconceptions, my perceptions about the activity, an understanding of negotiation and a personal action plan. The aim is to have a thorough grasp of the influencing tactics and improve my negotiation skills.
Natural preferences for different influencing tactics
In terms of the utility of influencing tactics, I preferred rationality and emotional appeal during the activity, as well as exchange. I acted as Chris Johnson, an employee who recently switched to the department and was not eager to wear safety glasses, and had a conversation with the new manager, Dale Williams, who should impose the safety rules.
According to the role description, I had planned to focus on my demand for this job and no necessity for wearing safety glasses.
When asked about the relationship with the previous manager in the first role play, I cited examples to demonstrate that I was an easy-going and reliable employee. Meanwhile, I listed my reasons point by point to explain that it was unnecessary to wear safety glasses. In the second round, I observed that the person in the manger role was patient and considerate. I enlisted sympathy from him by my experiences as a single mother, and acquired his understanding and trust. From my perspective, this was a win-win strategy because I tended to be motivated and productive with manager's support instead of mistrust. When talking about the safety issue, both of us had a favorable impression on each other,