The application of ICT in workplace: E-mail and Virtual Team

Essay by D.Wang@2006.hull.ac.uUniversity, Master'sA-, August 2007

download word file, 12 pages 3.7

IntroductionIn today's market, in order to grab the larger market share, advanced technology could be employed, on the one hand, which not only could improve the organizational productivity, efficiency and performance, but also bring alienation, evasion and disaffection to workers and employees, on the other hand, which could lead to the emergence of some new and flexible organizations, like virtual organizations, that strongly effect the organization's structure, task, culture, process. However, at same time, another disadvantages of this new types of organizations already occurred, such as the invasion of employees' privacy originated from electronic monitoring in workplace, and data leak problems. Of all the new technology, e-mail and virtual team are the one of most familiar technologies we will use in our daily management.

This essay will firstly introduce the e-mail technology, how it be applied in the workplace, its consequences to the organizations, and positive and negative effect on employee and employer.

Then it will move to the demonstration of the virtual team technology, in which the emergence of virtual organization originated from the development of the mix between information technology and traditional organization,two sides of the impact on employees and employers will be discussed. Finally, the author considers about the nature of technology and some critical findings that technology is either good or bad thing, which are completely depended on how it is used by managers who make effort to searching the 'good balance' among the technology, work and organization.

E-mail TechnologyElectronic mail (abbreviated "email" or, often, "e-mail") is a store and forward method of composing, sending, storing, and receiving messages over electronic communication systems. The term "e-mail" applies both to the Internet e-mail system based on the Simple Mail Transfer Protocol (SMTP) and to intranet systems allowing users within one organization to e-mail each other. It was...