Business at work, lloyds tsb

Essay by sunyboy March 2004

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Lloyds TSB Group PLC by,

Omar Abdulle - AVCE Business studies Department

To be handed in by, 15th January 2003 to,

Geoff Garvey

Business at work Lecturer

Table of Contents



Terms of Reference / Procedures

I am a student at the College of North East London in the Business Studies department. I am studying for the Advanced Vocational Certificate of Education (AVCE) Business that is sometimes known as the Vocational A-Level. For my Business at Work Unit I have to study a company in depth and I have chosen Lloyds TSB because it has an excellent reputation in the business world and many local branches where I could gather some useful information easily.

In my assignment there are a number of tasks that raise some difficult questions. I must analyse information about Lloyds TSB, and then produce a report. My report must include an analysis of the company's trading performance; some of the other issues that I have to analyse include quality assurance e.g.

the company's policy statement regarding equal opportunities or staff development.


The origins of Lloyds Bank stretch back to 1765, when John Taylor and Sampson Lloyd set up a private banking business in Birmingham, England. Their sons took the same steps by establishing a bank in London's Lombard Street called Barnetts Hoares Hanbury and Lloyd and eventually the two sons decided the Banks' name was too long for the average person and after some long discussions, they have decided to rename the company the Lloyds Bank.

Over the years, Lloyds Bank expanded through a series of mergers, including the merge with Abbey Life Insurance Company which saw the creation of Lloyds Abbey Life in 1988.

By the early 1990s, Lloyds Bank had offices in 30 countries, from Argentina to the USA. On the 1st...