This document clearly summarizes the subject of Management.

Essay by zkomlosiUniversity, Bachelor'sA+, March 2003

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TABLE OF CONTENT

MANAGEMENT AND ORGANIZATIONAL BEHAVIOUR3

BEHAVIOUR AND ORGANISATIONS3

Organisational behaviour3

Development of organisations and definitions3

The many questions4

Timeline of management theories4

Scientific management theory4

Classical management theory5

The Human relations school5

Open-system theory6

Socio-technical theory6

Human resource management6

Managerial competencies6

ATTRIBUTES OF INDIVIDUALS7

Values, attributes, needs and expectations7

Trait approaches to personality7

The structure of personality7

Environmental approaches to personality7

Cognitive theories8

Perception8

THEORIES OF MOTIVATION9

Content theories9

Maslow's hierarchy of needs9

Acquired needs theory by D. McClelland10

Herzberg's dual factory theory10

ERG Theory by C. ALDERFER10

Process theories of motivation10

Equity theory10

Expectancy theory of motivation11

Reinforcement theory11

Structural modification: job design11

GROUP BEHAVIOUR11

Role theory, roles and interactions11

Role incompatibility and conflict12

Counter-strategies12

Interaction with groups and individuals12

Implications of role theory13

DECISION MAKING IN GROUPS13

Decision-making techniques13

Goals, rationality in decision-making14

Garbage can theory14

Decision model14

GROUPS IN THE ORGANISATION15

Types and purpose of groups15

Group development15

Group effects on individuals16

Intergroup behaviour16

Conformity and Obedience16

Conformity and Obedience experiments17

Solomon Asch's conformity experiment17

Stanley Milgram: Obedience to Authority17

Management implications17

POWER AND LEADERSHIP IN ORGANISATIONS17

Leadership theories18

Trait theories of leadership18

Behavioural styles theory18

Contingency theories19

Transformational leadership versus transactional19

New trait theories19

Power and influence20

ORGANISATIONAL CULTURE20

Dimensions approaches to cultural difference21

Tomas's cultural standards and critical incidents21

Structural view of organisational culture22

THE STRUCTURE OF ORGANISATIONS22

Contingency approach to organisational structure22

Technology and organisational structure23

Size and organisational structure23

MANAGEMENT AND ORGANIZATIONAL BEHAVIOUR

Behaviour and organisations

Organisational behaviour

In order to understand what how an organisation is functioning we have to concentrate on a broader perspective and we have to analyse the people that are actually building blocks of the organisations.

Hence the study of organisational behaviour means studying the structure, the functioning, the performance and the behaviour of people in...