Essays Tagged: "TQM"

Total Quality Management

Total Quality Management(TQM) is an organisational process that actively involves every function and every employee in satisf ... volves every function and every employee in satisfying customers needs, both internal and external. TQM works by continuously improving all aspect of work through structured control, improvement and p ... cuses on Quality and Customer Satisfaction as the top priorities.There has been many arguments that TQM succeeds only by incorporating a concern about quality for the customers throughout the organisa ...

(5 pages) 1898 12 4.2 Feb/1996

Subjects: Businesss Research Papers > Management

Total Quality Management in Construction

Investigation on how TQM is utilized in the construction indestry Very good paper, requires more refferances to construct ... mer satisfaction. It was the result of using the management principles of total quality management (TQM). More and more U.S. companies have demonstrated that such achievements are possible Using TQM a ... quality has been a common management philosophy in the United States.The first step in implementing TQM requires the an upper-management change in both philosophy and behavior. Managers must adopt the ...

(11 pages) 755 0 3.5 Dec/1995

Subjects: Businesss Research Papers > Management

Total Quality Management

hich extends to every aspect of their business. This practice is known as Total Quality Management (TQM). Total Quality Management means organizing your business to improve its effectiveness, flexibil ... s of a company's activities and especially to its relationships with suppliers and sub-contractors. TQM focuses on doing the right thing, right, first time. In general management is unaware of the ove ...

(6 pages) 894 0 3.9 Nov/1996

Subjects: Businesss Research Papers > Management

Total Quality Managament what is Tqm and how can it be implemented in industry today uses japanese examples

to put the customer first. However before understanding the concept of "total quality management" (TQM) one must define quality. Quality is said to be "the ability to satisfy, or even exceed, the nee ... be market orientated and hence any notion of quality should be developed for the customers benefit.TQM is a management approach to long-term success, through achieving complete customer satisfaction. ...

(18 pages) 1154 1 4.2 Nov/2002

Subjects: Businesss Research Papers > Management

Just in Time. 4 page overview of the principles of just-in-time production operations management

unit short. Items are supplied only when needed, "just in time". JIT fits well under the specter of TQM, many of the ideas and techniques are similar, and JIT may even not work without TQM in operatio ... ess.1. Establish foundations (quality, low cost, minimum lead times, high flexibility - achieved by TQM, focus on design, setup time reduction, flexible workforce)2. Core techniques (pull scheduling, ...

(6 pages) 713 0 4.3 Mar/2003

Subjects: Businesss Research Papers > Management

Comparing Business Process Reengineering and Quality - Continuous Improvement.

"Reengineering and Total Quality Management (TQM) are neither identical nor in conflict; they are complimentary" (Hammer & Champy 239). While ... Reengineering moves a company where they need to be very quickly usually by radical change, whereas TQM moves a company in the same direction more slowly, usually with incremental adjustments. Reengin ... n, vision driven effort that requires continuous senior management participation and support, while TQM once implemented into a company's processes can work day and day out without much attention from ...

(4 pages) 416 0 3.8 Jun/2003

Subjects: Businesss Research Papers

Total Quality Management.

ad many of them to adopt a Total Quality Management Approach.1.1DefinitionTotal Quality Management (TQM)Total: Every person in the organization is involved, including customers and suppliers and other ... s, on time and at a competitive price).Management: Continuous commitment of the top management team.TQM can be defined as the continuous process of self-improvement that involves everyone in an organi ...

(6 pages) 700 0 3.4 Jan/2004

Subjects: Businesss Research Papers > Management

Operations management as a source of competitive advantage

at operations management as a source for gaining a competitive advantage, operations management and TQM are defined and discussed as to their importancy in the organisation. The differing ways of gain ... Ops managers must set objectives and find ways to improve the organisations products and services. (TQM)The use of inspection and statistical methods to monitor quality (Statistical process control).* ...

(11 pages) 828 0 4.3 Mar/2004

Subjects: Businesss Research Papers > Management

Quality controls are problematic in that they only serve to increase the cost and the time-to-delivery of the end product.

her times, there's often a tendency to put quality on the back burner. Especially as the concept of TQM and Quality Assurance is so complex that it can be difficult to attract interest in the manageri ... ence for speedy production/delivery. Organisations need to include Quality Controls and aim towards TQM as part of their organisational objectives and goals. As the emphasis on each individual employe ...

(3 pages) 143 0 5.0 Apr/2004

Subjects: Businesss Research Papers > Marketing

Knowledge Management at the Bertelsmann Foundation

agement complements and enhances other organizational initiatives such as total quality management (TQM), business process re-engineering (BPR) and organizational learning, providing a new and urgent ...

(3 pages) 138 0 4.3 Apr/2004

Subjects: Businesss Research Papers > Management

What do you understand by the term least-cost solution and in what sense is it a "solution"?

h as providing quality to customers and thus may adopt techniques such as total quality management (TQM). Organizations such as Banks often prefer to focus on providing efficient services. Occasionall ...

(5 pages) 46 0 5.0 Apr/2004

Subjects: Social Science Essays > Economics

Case Study - Mama Products (customer service strategy, relationship between internal customers and supply chain management, JIT and TQM)

tomer service strategy, and on the recommendations regarding the possible implementation of JIT and TQM concepts into the company's operation.Throughout the project and the discussion regarding mentio ... ablishing an effective value added supply chain. This is closely related to the concepts of JIT and TQM, where its management and successful implementation directly depends on both the internal custom ...

(16 pages) 528 0 3.6 May/2004

Subjects: Businesss Research Papers > Management

Total Quality Management,

its way of doing things by systemizing it based on Management standards, these standard are called TQM (Total Quality management).These standards make sure about everything and everyone in whole orga ... l Quality management).These standards make sure about everything and everyone in whole organization.TQM is a management philosophy that seeks to:Improve the organization effectiveness, flexibility com ...

(8 pages) 1038 0 4.7 May/2004

Subjects: Businesss Research Papers

History of the Ritz Carlton

Joanne CeruloTQM MidtermRITZ CARLTONSince opening in Boston in 1922, the Ritz Carlton has catered to the needs of ...

(5 pages) 110 0 3.0 Jan/2005

Subjects: Businesss Research Papers

Case Study "Acme Whistles"

n, from supplier to customer. Identifying and meeting customer expectations requires an emphasis on TQM if a firm is to compete as a leader in world market or to have competitive advantage. TQM requir ...

(1 pages) 24 0 3.0 Jan/2005

Subjects: Businesss Research Papers

Leadership

ot using the ability of the organisation people to maximum. This is one of the core requirements of TQM because Roger, the company director, is complaining of lack of talented new graduates.It is evid ... rtant issues such as "multimedia presentation" which is not the right practice towards implementing TQM.The mission statement clearly states that the organisation is committed to meeting their client ...

(5 pages) 284 0 1.4 Feb/2005

Subjects: Businesss Research Papers

Rio Bravo IV - Operations Management: Questions regarding Case of Rio Bravo IV - A Report of the Plant Manager

e changes and they rose to meet the challenge because they soon realized the benefit of this strong TQM could have in the plant. In fact some concepts spread to Rio Bravo IV's suppliers, such as kanba ...

(3 pages) 148 0 2.3 Feb/2005

Subjects: Businesss Research Papers > Case Studies

Deming referred to the old African saying "it takes the whole village to raise a child".

as a learning organization. The analysis indicated that Eastman Chemical thus entail high degree of TQM practices and is thus considered to be the best by its customers, employees and suppliers.Introd ... e assured in performance of every aspect of the business? The answer is Total Quality Management or TQMSo what is Total Quality Management or TQM?As stated by Bhatti, M., Kumar, K. & Schofield, M. ...

(9 pages) 138 0 5.0 Mar/2005

Subjects: Businesss Research Papers

Operation management

its way of doing things by systemizing it based on Management standards, these standard are called TQM (Total Quality management).These standards make sure about everything and everyone in whole orga ... l Quality management).These standards make sure about everything and everyone in whole organization.TQM is a management philosophy that seeks to:Improve the organization effectiveness, flexibility com ...

(8 pages) 279 0 4.5 Apr/2005

Subjects: Businesss Research Papers > Management

MGT 449 Value of Quality

ways to attain service success. Common tools used to attain success are: Total Quality Management (TQM), Just-In-Time manufacturing/inventory (JIT) and Customer-Driven Processes.TQM and JIT are basic ... sophy is an important component in the development, and implementation of total quality management. TQM is similar to JIT in regard to goals, however, it goal is to have as few errors as possible betw ...

(5 pages) 384 0 5.0 May/2005

Subjects: Businesss Research Papers > Management