Implementation of empowerment: case study

Essay by tsar1111University, Bachelor's March 2004

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The aim of this paper is to asses the validity of the empowerment thesis; the belief that new forms of work organisation are overturning traditional managerial structures and returning control of employees. Specifically, the essay seeks to explore the role of 'empowering forms of work organisation (in this case using Fab Sweets as the case study) and of occupational hierarchies, respectively, in influencing levels of employee autonomy.

We live in an organizational word. Organizations of one form or another are a

necessary part of our society and serves many important needs.

An organisation can be described as collection of people working together for a common goal or the process identifying and grouping the work to be performed, defining and delegating responsibility and authority and establishing relationship for the purpose of enabling people to work effectively together in accomplishing objectives (Mullins, L. (1996) Management and Organisational behaviour). Over the years, there have been many diverse management theories aimed at solving organisational problems.

More emphasis will be laid on Empowerment and how empowerment can be used to solve problems within an establishment with Fab Sweet as a case study.


FSL is a manufacturer of high quality sweets. The company is a medium-sized, family

owned, partially unionized and highly successful confectionary producer in the north

of England.

However, it seems that FSL is experiencing acute problems and there was no coherent

view of the causes and what should be done to make improvements.

We will start by listing some of the major problems that FSL is facing and try to come

up with the appropriate recommendations to make the situation better.


·High labour turnover that resulted in six new managers in eight years.

·Based on work-study, production consistently fell below targets...